24-Hour Crisis Hotline: 269-385-3587

General Contact: 269-345-5595

Caring for Victims of Abuse

Services for Domestic Violence, Sexual Assault, and Human Trafficking Victims and Survivors

YWCA Kalamazoo represents the voices of victims and survivors of violence (domestic violence, sexual assault, human trafficking); provide high quality comprehensive programs and education that create change, increase understanding of the impact of violence, and develop collaborative and community action initiatives to identify and address root causes of violence. We strive to help survivors lead lives free of violence.

Affordable Counseling and Supportive Legal Services

YWCA Kalamazoo is dedicated to promoting healing of survivors of domestic violence, sexual assault, and human trafficking. Victim Services provides free, one-on-one counseling and victim advocacy to sexual assault, domestic violence, and human trafficking survivors. Additionally, we offer a variety of free support groups for survivors of both domestic violence and sexual assault. These are held in English and Spanish. All groups meet at the YWCA of Kalamazoo, 353 East Michigan Avenue (unless otherwise noted). Childcare is available for ALL meetings.  Contact a YWCA Advocate/Counselor to arrange for childcare.

We have a full legal team including an attorney, case managers and paralegal on staff. Our legal department provides advocacy and legal support to survivors of sexual assault, domestic violence and human trafficking.

If you are in need of legal assistance or would like more information on our services, contact the legal department via the link below or call our office at (269) 910-0190.

Contact Us

If you are a victim of domestic or sexual violence or human trafficking and need help:

    • 24-hour Emergency Number 24 Hour Crisis Line: (269) 385-3587
    • All Police departments in the Kalamazoo, MI Area: 911
    • Bronson Trauma and Emergency Care: (269) 341-7654
    • Borgess Emergency and Trauma Center: (269) 226-7000

YWCA Supportive Internships

The YWCA Kalamazoo Emergency Response non-paid Internship will give you direct experience working with victims of domestic violence, sexual assault, and human trafficking. You will gain competencies in crisis intervention, empathy, advocacy and systems change.  You will gain knowledge on the various human service programs as well as become familiar with the criminal justice system.

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Services for Survivors & Victims of Abuse

YWCA Kalamazoo’s Victim Services Programs supports survivors of violence from their emergency-immediate needs to future safety plans. We have dedicated staff members to work individually with survivors of domestic violence, sexual assault, and human trafficking to assist them with their healing process.

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Emergency Abuse Crisis Line

The YWCA has a 24-hour emergency abuse crisis line covered by YWCA staff. This is typically the first step a victim/survivor takes to access the services provided by the YWCA. In addition, volunteers throughout the community provide supportive services to sexual assault victims through Nurse Examiner facilities.

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Emergency Shelter & Housing

YWCA Kalamazoo provides free, safe shelter for up to five weeks for victims of domestic violence (intimate partner violence) and their dependent children. Any survivors of domestic violence who identify as women are eligible to stay on-site at our Emergency Shelter. Food, personal needs items, clothing, and emergency transportation are provided to Emergency Shelter residents. Emergency Shelter Residents can enroll in programs offered by YWCA Kalamazoo, such as: free counseling, support groups, legal aid, court accompaniment, community advocacy, parenting classes etc.

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