24- hour Domestic Violence Hotline: 269-385-3587 or 24- hour Sexual Assault Hotline: 269-385-3587



Since the mid 1970’s, YWCA Kalamazoo has provided confidential, non-judgmental crisis intervention, counseling, advocacy to support abused women, men, and survivors of sexual assault. YWCA Kalamazoo supports these survivors through our Victim Services department. Victim Services houses the Domestic Assault Program, Sexual Assault Program, Anti-Trafficking Program and our Transitional/Permanent Housing Program. Victim Services’ programs are free to the community and available to anyone who seeks our assistance.

If you are a victim of domestic or sexual violence and need help:

  • YWCA Emergency Number 24 Hour Crisis Line: (269) 385-3587
  • All Police departments in the Kalamazoo, MI Area: 911
  • Bronson Trauma and Emergency Care: (269) 341-7654
  • Borgess Emergency and Trauma Center: (269) 226-7000

Learn more about Victim Services’ Programs:



Anti-Trafficking Program

YWCA Kalamazoo’s Anti-Trafficking Program supports survivors of human trafficking from their emergency-immediate needs to future safety plans. YWCA Kalamazoo is this only provider of services for both sex and labor trafficking survivors, including men, women, and gender non-conforming people in the State of Michigan. Program components include case management, shelter, therapeutic services, Sexual Assault Nurse Exams, and legal advocacy.

Counseling & Support Groups

YWCA Kalamazoo is dedicated to promoting healing of survivors of domestic violence, sexual assault, and human trafficking. Victim Services provides one-on-one counseling and victim advocacy to sexual assault, domestic violence, and human trafficking survivors. Additionally, we offer a variety of support groups for survivors of domestic violence and sexual assault. These are held in English and Spanish.

Crisis & Hotline Response

YWCA Kalamazoo has a 24-hour crisis line covered by YWCA Kalamazoo staff. This is typically the first step a victim/survivor takes to access the services provided by YWCA Kalamazoo. In addition, volunteers throughout the community provide supportive services to sexual assault victims through Nurse Examiner facilities.

Domestic Assault Program

YWCA Kalamazoo’s Domestic Assault Program supports survivors of domestic violence from their emergency-immediate needs to future safety plans. Program components include one-on-one counseling, advocacy, emergency planning, and housing opportunities.

Sexual Assault Program

YWCA Kalamazoo’s Sexual Assault Program supports survivors of sexual assault from their emergency-immediate needs to future safety plans. YWCA Kalamazoo is the only provider of Sexual Assault Nurse Exams in the county.